Troubleshooting
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My game keeps crashing!
There are a number of issues that can cause your game client to crash and are easy to resolve. These are also the most common issues that ca...
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Do I need an Internet connection to play?
It is possible to play Kill Shot in “Offline Mode” if you do not have an active internet connection, but game features will be limited. Mini...
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Missing Gold on a Crash / Error
If the game crashes or something happens and your Gold balance becomes incorrect the first thing to do is restart the app. If you are using ...
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I got an Error Message!
If you’re repeatedly getting an error message at the same part of the game (when you start the game, try to start a mission, buy an upgrade...
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How do I disable push notifications on iOS?
iOS 7 If your device is running iOS 7, please take the following steps to disable Notifications for the game app of your choosing: Naviga...
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How do I disable push notifications on Android devices?
Android NOTE: If your device is running an Android OS version older than 4.1, our games do not support the ability to disable push notificat...
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Why is my energy no longer refilling?
This is most likely due to an issue with adjusting the clock on your device. One potential solution is to set your clock back to the origina...
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The last region is not yet unlocked, when can I play it?
If you have completed all of the available regions then good job! We are always working hard on additional content here at Hothead Games so ...
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Fyber and Tapjoy won't load!
This issue may be related to iOS 10. If you are playing on an Apple device please close the Bravo App by using the following steps: ...
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