If you have been charged for fraudulent transactions that you or your child did not make, please contact the corresponding app store who handled the transaction immediately for further assistance. 

If you're on a Apple (iOS) device, please go here and select the "iTunes Store" option, then "Purchase, Billing, and Redemption", and then "Unrecognized Charge". 

If you're on a Android device, please go here and follow the instructions provided. 

If you're on a Amazon device, please go here and follow the instructions. 

We also recommend contacting your bank/credit card provider, just to be safe.