Known Issues List

Lost Cards on a Crash/Error

If the game crashes right after you have used Tactics cards and are waiting to play a game, or as you are opening a pack, don’t worry, the cards will not be lost. Your cards can be found in the MY CARDS section of the game. Even though the game froze, the cards should still be in your inventory. Please check in the MY CARDS section to confirm your retention/receipt of the cards.

Missing Bucks on a Crash/Error

If the game crashes or something happens and your Buck balance becomes incorrect the first thing to do is restart the app. If you are using an Android device and you do not know how to cold boot/restart the app please ask your provider or search online for the instructions. If you have an Apple device here are the steps to restart:

  • Tap the home button to return to the dashboard
  • Double tap the home button to bring up active apps
  • Hold the Rivals At War icon with your finger
  • Close the app
  • Restart the app

If this does not bring your balance back to normal you can contact us (see below) with a description of the problem and your team name and password (the 12 character code located in the settings panel on the home screen) Please note that due to the volume of emails it may take up to a week to get back to you.

Rivals at War: 2084 Errors

We work very hard to make sure everyone can connect to our servers and enjoy our games. However, sometimes we experience small hiccups that may affect game play. If you are experiencing an error message you may see any of the following numbers in the bottom right-hand corner of the error message screen: 900, 806, 500, 503, 807. If this is the case we are automatically notified of the issue as it occurs and we work to resolve it as soon as possible. There is nothing wrong with your team. DO NOT REINSTALL THE APP as you will lose your team if you have not recorded your 12 character team password. If you are experiencing an issue and the error code is not one listed here then you will need to contact us. We thank players for their patience and understanding in regards to these matters.