RAW
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Retrieving Lost Teams
Sorry to hear you lost your team!You can select Restore Team or Recover Team to enter your team password and restore your team. You may need...
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Missing Bucks from In App Purchase?
If you have purchased Bucks and they do not show up in your account the first thing to do is restart the app. If you are using an Android de...
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How do I Get Free Bucks from Tapjoy?
Tapjoy provides special offers that reward free Bucks in our game. These offers include things like watching videos or downloading other app...
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How to Get Free Coins
To get free coins in Rivals At War tap the “coins” button at the top right-hand corner of the screen. Inside this menu choose the “watch to ...
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I'm Missing Bucks from Tapjoy Offers!
For some of the larger Tapjoy promotions, it can take some time to get confirmation; but sometimes the service just gets stuck. The first th...
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How to Change Patches/Uniforms
You need to have Patches and Uniform cards in your collection to be able to change the team uniforms. If you have a new Patch/Uniform card, ...
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How to Add a Skill slot to a Soldier
To add a skill slot to a soldier follow these steps: If there is an action that can be taken on a soldier, a small red badge will appear on ...
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How to Play a Skill Perk
Skill Perks let you upgrade your soldier’s skills by adding a new or upgraded skill to an available skill slot. To play a skill perk on a so...
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How to use Tour Cards
A Tour card is used to bring a player’s skill level back to normal once his current tour runs out. Here are the steps to apply a tour card i...
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How to Heal a Soldier
To heal a solider follow these steps: Go to MY TEAM screen Tap on the soldier who needs healing (there will be a red label across the solide...
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How to Sell Cards
To sell cards follow these steps: Tap on “My Cards” from the main menu Tap the small yellow check box at the bottom of your cards Once you c...
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Inappropriate Team Names
We apologize if players have a negative experience with the language in our game. Although we like to think the best of people, it has becom...
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Missing Coins from In App Purchase?
If you have purchased Coins and they do not show up in your account the first thing to do is restart the app. If you are using an Android de...
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Known Issues List
Known Issue List Lost Cards on a Crash/Error If the game crashes right after you have used Tactics cards and are waiting to play a game, or ...
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Matchmaking Issues
We do as much as possible to match up players with competitive teams, but since we cannot control who is online and want to ensure that you ...
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Higher Rated Teams Occasionally Losing to Low Rated Teams
Our game simulation takes all aspects of the game into consideration including soldier ratings, their individual abilities and tactics cards...
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Terms of Use
ACCEPTANCE OF TERMS OF USEThe following sets forth the agreement (this “Agreement”) between you and Hothead Games Inc. (with its affiliates,...
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Privacy Policy
This Privacy Policy sets out the privacy policies and practices for Hothead Games Inc. (“Hothead”) with respect to the collection, use, and ...
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