Troubleshooting
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My game keeps crashing!
There are a number of issues that can cause your game client to crash and are easy to resolve. These are the most common ways to resolve pos...
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I got an Error Message!
If you’re repeatedly getting an error message at the same part of the game (ie: when you start the game, start a Mission, buy an Upgrade, ma...
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Missing Gold on a Crash or Error!
If the game crashes or something happens where your Gold balance becomes incorrect, the first thing to do is restart the app. If you are usi...
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How do I disable Push Notifications?
Android NOTE: If your device is running an Android OS version older than 4.1, our games do not support the ability to disable push notificat...
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Why is my Energy no longer refilling?
The cause of this issue is most likely due to adjusting the date and time on your device. A potential solution is to set your clock back to ...
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Why are my Daily Rewards frozen?
Making changes to the date and time on your device can cause issues with the Daily Rewards. A potential solution is to set your clock bac...
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The last Region is not yet unlocked, when can I play it?
If you have completed all of the available Regions, then you've done a marvelous job! We are always working hard on the next Region here at ...
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How do I disable '3D Touch'?
To change your '3D Touch' settings, please use the following steps: Tap the 'Options' button at the bottom right of the Main Menu scr...
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