Known Issues List
Lost Cards on a Crash/Error
If the game crashes right after you have used Tactics cards and are waiting to play a game, or as you are opening a pack, don’t worry, the cards will not be lost. Your cards can be found in the MY CARDS section of the game. Even though the game froze, the cards should still be in your inventory. Please check in the MY CARDS section to confirm your retention/receipt of the cards.
Missing Bucks on a Crash/Error
If the game crashes or something happens and your Buck balance becomes incorrect the first thing to do is restart the app. If you are using an Android device and you do not know how to cold boot/restart the app please ask your provider or search online for the instructions. If you have an Apple device here are the steps to restart:
- Tap the home button to return to the dashboard
- Double tap the home button to bring up active apps
- Hold the Rivals At War icon with your finger
- Close the app
- Restart the app
If this does not bring your balance back to normal you can contact us (see below) with a description of the problem and your team name and password (the 12 character code located in the settings panel on the home screen) Please note that due to the volume of emails it may take up to a week to get back to you.